Clear working terms

Terms

These website terms explain the starting position. A project begins only when its written proposal, scope, price and payment arrangement are accepted.

Enquiries and proposals

Sending an enquiry does not create a contract. Any proposal will identify the deliverables, exclusions, customer inputs, timetable, price, payment dates and how changes are handled.

Content and approvals

You remain responsible for checking that facts, names, claims, images and materials supplied for publication are accurate and that you have permission to use them. Approval stages and reasonable response times will be set out in the proposal.

Payments and monthly plans

The accepted proposal states what is payable and when. Where a fixed-term monthly option is offered, the term, recurring payment and total payable are shown before acceptance.

Changes and extra work

Work outside the agreed scope is estimated separately or recorded as a written change. No chargeable addition is treated as agreed merely because it was discussed.

Domains, hosting and third-party services

Ownership, renewal responsibility and access arrangements are recorded in the proposal. External services remain subject to their providers' availability and terms.

Handover and support

The proposal identifies what is handed over, any continuing hosting or care service, and the support included after launch.

Demonstration sites

Businesses, contact details, testimonials and projects shown in the sample-site catalogue are demonstrations unless expressly identified otherwise. They are not offers from real contractors.

Last updated: 20 August 2026.