Clear working terms

Terms

Web Builder Man is a trading name of GroupCore Ltd (company number 17002943), whose registered office is 107 High Street, Thurnscoe, Rotherham, S63 0QZ. These terms cover website enquiries, direct fixed-price business orders and projects agreed by written proposal.

Who the direct checkout is for

The direct fixed-price checkout is for customers ordering wholly or mainly for their trade, business or profession. You must confirm that position before continuing. If you are buying mainly as a consumer, do not use the direct checkout; please send an enquiry so that the right scope and terms can be agreed with you.

Enquiries and proposals

Sending an enquiry does not create a contract. A proposal will identify the deliverables, exclusions, customer inputs, timetable, price, payment dates and how changes are handled. The project starts when the proposal is accepted in the way it describes.

Direct fixed-price package orders

The package name, included features and total one-off build price are shown before you submit payment. By submitting payment, you place the business order on these terms. When Square confirms the payment, we accept the order and the contract is formed automatically. If payment is taken but we discover that we cannot provide the purchased package, we will tell you promptly and return the payment to its original method.

Every direct package includes a mobile-first business brochure website, the selected maximum page allowance and listed package features, a self-service CMS, initial website copy prepared or adapted from the business facts you supply, one consolidated pre-launch feedback round, ordinary responsive-browser testing, and file handover after completion if requested. The page allowance is a maximum, not a promise that every project needs that many pages.

The direct price excludes domain purchase or renewal, hosting and Core Care, managed content updates, ecommerce or customer payment facilities, booking systems, large catalogues, paid advertising, specialist photography, third-party licence or subscription fees, unusual integrations, and work beyond the listed scope. We will quote any requested addition separately and it is not part of the order unless agreed in writing.

Payment

GroupCore Ltd, trading as Web Builder Man, is the merchant for direct package orders. Card details are entered in Square's secure card form; Web Builder Man does not receive or store your full card details. The checkout shows the package, amount and currency before payment is submitted. That displayed amount is the full amount charged for the order and includes any VAT that GroupCore Ltd is required to charge; Square does not add tax to it. The receipt or invoice will show the applicable tax treatment.

An outright package payment covers the stated website build only. Core Care, managed help and monthly website plans are separate services and are included only where they are expressly stated in an accepted order or proposal. Monthly website-and-care plans can be selected and paid for online. The chosen term, recurring amount and full term total are displayed before agreement.

Monthly website-and-care plans

Choose 12, 24 or 36 monthly payments at the price shown for your selected package. The price covers the website build, hosting and Core Care during that term. The £19/month Core Care cost is already included in the advertised monthly amount and is not added on. This is a website-and-care service plan. Domain purchase and renewal, managed content updates and other stated additions remain separate unless expressly included.

The first monthly payment begins when you subscribe, followed by monthly payments collected by Square. After the chosen term, the subscription changes automatically to £19 per month for Core Care unless you request handover or cancellation. The checkout shows the number and amount of the initial payments, their total and this continuing monthly amount. No interest or additional finance charge is added to the displayed schedule.

You explicitly authorise GroupCore Ltd to store your card securely with Square for this schedule. To request cancellation, handover or a change, email info@groupcore.co.uk with your order reference. Cancellation and any remaining obligations will be handled under the accepted order and the cancellations and refunds section below; this page does not impose a separate early-exit charge. If a payment fails, we will contact you about the next step. A subscription being registered does not by itself mean its first payment succeeded.

Core Care and small-change subscriptions

For an outright website purchase, hosted Core Care costs £19 per month from the start and covers hosting, backups and technical maintenance. It is ordered separately; buying the website outright does not automatically start this subscription. You may instead request a file handover and arrange your own hosting. Do not order Core Care separately for a monthly website-and-care plan: it is already included and continues automatically at £19 per month after the chosen term.

Optional small-change allowances cost £12 for 15 minutes, £22 for 30 minutes, £32 for 45 minutes or £42 for 60 minutes each month, for one website. They cover small text, photograph, opening-hour and service updates. Unused minutes do not roll over. New pages, redesigns, campaigns and unusual technical work are quoted separately before work is agreed.

Standalone care and small-change subscriptions are rolling monthly services. The first payment starts when you subscribe, followed by the same amount monthly until cancellation. Enter your website address or existing order reference so we can identify the service. Contact info@groupcore.co.uk before the next billing date to change or cancel for the next billing period. If we cannot provide the purchased service, we will tell you promptly and return the payment. Square securely stores the authorised card and collects recurring payments.

Information, content and approvals

You must provide the information and materials reasonably needed for the build. You remain responsible for checking that business facts, names, claims, images and other materials supplied for publication are accurate and that you have permission to use them. We will send a review version and the order includes one consolidated round of reasonable corrections before launch or handover; a new direction, added pages or substantial replacement content is a separately quoted change.

Timing

We will contact the nominated order contact within two working days and confirm the intended production timetable after reviewing the information available. No fixed launch date is included in the direct package. Dates depend on receiving content, access and approvals when requested. We will explain any material delay and agree a revised practical next step.

Changes and extra work

Work outside the accepted package or proposal is estimated separately or recorded as a written change. No chargeable addition is treated as agreed merely because it was discussed.

Cancellations and refunds

If you need to cancel, contact us promptly. We will confirm what work has been completed and any amount repayable under the accepted order and applicable law. Payments are not described as automatically non-refundable. Nothing in these terms limits a right or remedy that cannot lawfully be excluded.

Domains, hosting and third-party services

The outright build price does not include domain registration, domain renewal or hosting. You may provide suitable hosting and domain access for launch, request the completed site files for your own host at no additional build charge, or separately choose Core Care. External services remain subject to their providers' availability and terms. We will identify any material third-party cost before it is incurred.

Handover and support

You retain ownership of materials you supply. Once the order is paid, GroupCore Ltd assigns to you the copyright it owns in bespoke final copy and visual design created solely for your delivered website. Our pre-existing or reusable software, CMS components, tools, methods and templates, and third-party materials, remain owned or licensed by their respective owners; you receive a perpetual licence to use the components included in the delivered site for that site. File handover is available after completion. Ongoing hosting, backups, maintenance, Core Care and managed updates are separate services.

Demonstration sites

Businesses, contact details, testimonials and projects shown in the sample-site catalogue are demonstrations unless expressly identified otherwise. They are not offers from real contractors.

Checkout availability and errors

Secure checkout may be temporarily unavailable while it is being configured or maintained. No order is placed and no payment is taken unless Square confirms the payment. If a displayed price or package description is clearly incorrect, we will not silently substitute different terms; we will contact you and either agree the correction or return the payment.

Contact

Questions about an enquiry, order or these terms can be sent through the main contact form or to info@groupcore.co.uk.

Last updated: 30 September 2026.